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Delivery

  • Parcelshop deliveries

  • Parcelshops are parcel drop-off points located in your favourite local stores. Parcelshops operate mainly in convenience stores with long opening hours so you can collect parcels whenever it is easiest for you. Never miss a delivery again!

  • Standard UK Delivery

  • Our standard delivery takes 3-5 working days from placing your order. We offer free UK delivery on orders over £40, orders under £40 will be charged at a fixed rate of £2.99 unless specified.

    This service is fully trackable. This service allows you to have full control of the delivery up to a minute before arriving. Leave with a neighbour, and put in a safe place; you are in control all through the links sent to you on dispatch of your order.

    Please note some products will take longer than 3-5 days to be delivered - these instances are highlighted next to the relevant goods on the product details page on the website. This is subject to stock availability.

  • Tracked named day delivery

  • Choose when you want the delivery to happen. Whichever is the best day to receive your order, let us know and we will oblige. Once a check out select the tracked named day delivery and choose from the options available.

  • Direct from our supplier

  • Some of our products are specialist and these will be delivered directly from our supplier. We will let you know if this is the case at the time of your order and give you lots of information in relation to the delivery.

  • Royal Mail Second Class

  • This is a 48hr service via Royal Mail. Although this is not a tracked service all the deliveries will be in good hands courtesy of Royal Mail.

  • International and pallet deliveries

  • International and larger orders requiring pallet deliveries? Don’t worry we can help. Speak to our customer service team and we will be able to quote for the best solution available.

  • Where is my order / how do I track my delivery?

  • You can track all your orders and deliveries online by logging in to your account. You should have received an email after placing your order detailing the carrier delivering your order. You can also log in to their website and use the tracking details provided to receive delivery information.

  • Do you offer free delivery?

  • UK orders over £40 will be delivered free of charge on standard delivery. Orders under £40 will be charged at a fixed rate of £2.99 unless specified. Delivery details will be available during checkout. Please see our Delivery Section for more information.

  • Why can't I choose next-day delivery?

  • Delivery options will be displayed at the time of checkout, and some items will be sent from our third-party providers with their own dispatch times. Remember that, for eligible items, your order will need to be placed before 4pm to receive it the next working day. Orders placed after 4pm or during weekends will be shipped on the next working day available.

  • Further information

  • For more information see our delivery details and Terms and Conditions. Customer Service are always here to help!