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Deliveries

  • Parcelshop deliveries
  • Parcelshops are parcel drop-off points located in your favourite local stores. Parcelshops operate mainly in convenience stores with long opening hours so you can collect parcels whenever it is easiest for you. Never miss a delivery again!
  • Standard delivery
  • Our standard delivery. This is a 2-3 working day delivery which is fully trackable. This service allows you to have full control of the delivery up to a minute before arriving. Leave with a neighbour, put in a safe place; you are in control all through the links that will be sent to you on dispatch of your order.   
  • Tracked next working day delivery
  • Need your delivery fast? Order before 4pm and receive it the very next working day. This service is also tracked, leaving you in full control. 
  • Tracked named day delivery
  • Choose when you want the delivery to happen. Whichever is the best day to receive your order, let us know and we will oblige. Once a check out select the tracked named day delivery and choose from the options available.
  • Direct from our supplier
  • Some of our products are specialist and these will be delivered directly from our supplier. We will let you know if this is the case at the time of your order and give you lots of information in relation to the delivery.
  • Royal Mail Second Class
  • This is a 48hr service via Royal Mail. Although this is not a tracked service all the deliveries will be in good hands courtesy of Royal Mail.
  • International and pallet deliveries
  • International and larger orders requiring pallet deliveries? Don’t worry we can help. Speak to our customer service team and we will be able to quote for the best solution available.
  • Where is my order / how to I track my delivery?
  • You will be able to track all your orders and deliveries online by logging in to your account here. You should have received an email after placing your order which will detail the carrier delivering your order. You can also log in to their website and use the tracking details provided to receive delivery information.
  • Do you offer free delivery?
  • UK orders over £60 will be delivered free of charge on standard delivery. Delivery details will be available during checkout. Please see our Delivery Section for more information.
  • Why can't I choose next day delivery?
  • Delivery options will be displayed at the time of checkout, some items will be sent from our third party providers with their own dispatch times. Remember that, for eligible items, your order will need to be placed before 4pm to receive it the next working day. Orders placed after 4pm or during weekends will be shipped on the next working day available.
  • Further information
  • For more information see our delivery details and Terms and Conditions. Customer Service are always here to help!