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• Electrical Towel Warmer FAQ

  Q: Where can I fit a towel warmer fitted with an electric element?

  A: Standard elements can be fitted in zone 1, 2 or 3. Thermostatic can be fitted in zone 2 or 3.

  

  Q: Are the elements IP rated?

  A: The following are the IP ratings for the elements:
  Standard elements IPX5
  Thermostatic elements IPX4

  Q: Can I test the element before fitting?

  A: No, the element must be immersed in fluid inside the towel warmer before testing. Operating in air will destroy the element instantly.

  Q: Why is the towel warmer too hot or too cold and why does it take so long to heat up?

  A: When an electrical element is used to heat a towel warmer or radiator you will not get identical performance as you would with a central heating system. There is no circulation and it will therefore take longer to heat up and will be noticeably hotter near the element. After 1 to 2 hours continuous use the heat would have spread but there will still be temperature variances across the surface but this is not a fault.

  Q: Is there a thermostat fitted to the element?

  A: The elements are fitted with both an internal thermostat and a thermo fuse; the thermostat will control the internal fluid temperature of the rail to a maximum of approx 70 deg C. The thermo fuse is a safety device that operates should the internal temperature reach over 105 deg C i.e. on failure of the thermostat.

  Q: Can the element be used with the central heating system?

  A: Yes using a T piece connector, the element can be used when the normal heating system is turned off but the radiator valves must be left open to allow for expansion.

  Q: Can I fit the element from the top?

  A: No, due to the internal thermostat and thermo fuse fitted at the tip the element the element must be fitted from the bottom so these sense and operate at the hottest point of the element.

  Q: Can I fit the element horizontally?

  A: Again due to the internal thermostat and thermo fuse being fitted at the tip of the element, standard elements should only be fitted vertically from the bottom of the rail.

  Q: Can I safely fit a larger element than that recommended?

  A: We would not recommend fitting larger elements. Whilst they may heat up the towel warmer quicker, they will then switch on and off more frequently and hence potentially shorten the life of the element similar to a light bulb, which is switched on and off frequently.

  Q: Should I fit an RCCB (Residual Current Circuit Breaker)?

  A: Yes an RCCB should be fitted for safety purposes.

  Q: Should a qualified person fit the element?

  A: Yes, a competent person in line with current IEE Wiring Regulations (BS7671) should fit elements.

• Electrical Towel Warmer Faults Advice

  Entire towel warmer doesn't get warm at all.

  Water level should be checked, it should be approximately 90% full.
  Electrics should be checked.
  Standard element should be turned on for at least 4 hours.
  Thermostatic should be set to maximum temperature and turned on for at least 24 hours.
  These elements will only operate intermittently when the room temperature is below the heat set.

  If there is still no heat whatsoever then the element is probably faulty. Entire towel warmer gets warm but not hot enough.

  Water level should be checked, it should be approximately 90% full. Standard element should be turned on for at least 4 hours. Thermostatic should be set to maximum temperature and turned on for at least 24 hours. These elements will only operate intermittently when the room temperature is below the heat set.

  If the towel warmer is still not hot to touch the element is probably undersized (there may not be an alternative because the next size up may be too big). Some of the towel warmer doesn.t get hot enough. (Usually bottom, top and opposite side to the element)

  Water level should be checked, it should be approximately 90% full. When an electrical element is used to heat a towel warmer or radiator you will not get identical performance as you would connected to a central heating system. There is no circulation and it will therefore take longer to heat up and will be noticeably hotter nearer the element.

  After a few hours continuous use the heat would have spread but there will still be temperature variances across the surface but this is not a fault. The towel warmer gets too hot.

  Check that the correct size element is fitted.

  If the towel warmer gets too hot to touch the element is probably oversized (there may not be an alternative because the next size down may be too small).

• How to Bleed a Radiator

  Put the radiator key into the valve in one of the top corners of the radiator and slowly turn anti-clockwise. Have a cloth handy to catch any drips.

  If air is trapped in the radiator, it will escape through the valve and there will be a hissing sound as the air comes out. As soon as water begins to drip out, close the valve again and wipe away any water.

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